Relationships & Growth Lead

Dalza - Building the Coalition of the Determined

Location Johannesburg-based, with support into Cape Town
Type Part-time
Reports to Operations Manager (weekly), with a dotted line to the founder

What You'll Actually Do

Sales & Relationship Building

Manage a sales and relationship-building process with schools, educational institutions, healthcare practices, and other organisations linked to children with special needs and neurodivergent children.
Identify and pursue potential partners across Johannesburg, and support partner identification in Cape Town.
Lead and build this process end-to-end, from first outreach through onboarding and follow-up.
Build and hold trust with gatekeepers such as principals, heads of department, and practice owners, tailoring the value proposition to each organisation type.
Run introductory meetings and product demonstrations that show partners how Dalza fits their existing workflows.
Maintain pipeline visibility across schools, associations, and therapists, keeping direct ownership of these relationships.

Pilot Setup & Administration

Keep the CRM tracker updated so Dalza has a continuous, real-time pulse on the state of relationship-building.
Set up pilots and run the admin behind them, from drafting communications with and for school teams to arranging onboarding sessions.
Oversee data collection for pilot surveys, and report on the overall success of each pilot at its close.

Communications & Outreach

Develop sales-outreach communications for social media and other platforms, and for relevant publications.
Manage ongoing email and WhatsApp communications with pilot participants.

Go-to-Market Strategy & Process

Inform Dalza's go-to-market strategy as lessons emerge in the field, identifying school rollout cadences in Johannesburg and unpacking what a “typical” product rollout looks like across the different organisation types Dalza works with.
Map targets, school numbers, call volumes, seasonality, and traction metrics to sharpen planning.
Ensure the sales process aligns with the Go-To-Market Plan, and track progress against it.
Assess the effectiveness of the end-to-end sales process: what is working across outreach, onboarding, and follow-up, and what resources are required.
Formalise the process into a documented, repeatable format as it matures.

You're a Fit for This If

You're a natural relationship builder: you build trust quickly with people across different professions, from school principals to therapy practice owners.
You're a confident communicator: comfortable presenting, running demos, and explaining how Dalza fits into someone else's existing workflow.
You're results-orientated: you understand that relationships need to lead somewhere, and you're comfortable setting targets, tracking a pipeline, and reporting on progress.
You've lived this journey: as a parent, sibling, carer, teacher, or professional who's seen firsthand that there must be a better way to coordinate support for a child.
You're self-driven: you can manage outreach and partnerships independently, without needing every step defined for you.
You can handle ambiguity: this is an early-stage startup, and the sales process is still being formalised as you go.

Previous Experience That Would Be Valuable

Experience in education, therapy, healthcare, or EdTech
Experience in sales, partnership development, or business development, ideally with schools, practices, or institutions
Experience running introductory meetings, product demos, or workshops for organisational stakeholders
Familiarity with CRM tools and pipeline management
Understanding of neurodivergence, learning support needs, or special education environments

Reporting & Working Relationships

Weekly reporting to the Operations Manager

Provide a regular weekly update on how relationships are unfolding and progressing across the pipeline. Keep the Operations Manager closely looped into comms and discussions as pilots progress, working alongside them as a collaborator on pilot delivery.