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Registering with Dalza
How do I register my child?
Registering your child is easy and can be completed in a few minutes. Simply click on the “Register Now” button on the Dalza website (www.dalza.com) or in the Dalza mobile app . You should then click on “Register my child” and follow the steps from there.
In order to register you will need a valid email address and access to your email account during the registration process. We do this to verify your identity and keep your account secure.
From February 2024, the Dalza mobile app can be downloaded from the Google Play Store (for Android) or the Apple App Store (for iOS).
How do I register as a teacher, therapist or other specialist ?
Registering as a teacher, therapist or specialist is easy and can be completed in a few minutes. Simply, click on the “Register Now” button on the Dalza website (www.dalza.com) or in the Dalza mobile app . You should then click on “Register as a specialist or teacher” and follow the steps from there. In order to register, you will need a valid email address and access to your email account during the registration process. We do this to verify your identity and keep your account secure.
From February 2024, the Dalza mobile app can be downloaded from the Google Play Store (for Android) or the Apple App Store (for iOS).
From February 2024, the Dalza mobile app can be downloaded from the Google Play Store (for Android) or the Apple App Store (for iOS).
How do I register as a family member or friend ?
In order to register as a family member or friend, you will first need to be invited to join the team of a child by the Team Organiser of that child. When a Team Organiser invites you to join the team, you will receive an email invitation from Dalza at the email address given by the Team Organiser. All you need to do is click on the link in the email invitation and follow the registration steps from there.
[The Team Organiser is the parent (or legal guardian) that registered the child and manages the Child Space on Dalza. The Child Space is the area on the Dalza platform dedicated to the child in question and containing the information relating to the child).]
Can I be registered on Dalza in various roles at the same time, for example as a parent (or Team Organiser), specialist, teacher, family and friend ?
Yes, you can.
This means that you can register your own child on Dalza and be a Team Organiser for your child, and you can also be a member of the teams of one or more children as either a specialist or teacher, or a family member or friend. You can therefore perform a different role in each team that you are a part of.
But you can only perform one role on each child’s team. For example, you cannot be a Team Organiser and also a specialist or teacher on the same child’s team.
How do I remove my name from Dalza’s public list of specialists and teachers?
You can do this at any time by logging in to your account in Dalza and then changing this in your account settings.
Remember that we will never add you to our public list of specialists and teachers unless you expressly agree to this first – either when you registered or if you elect to do this through your account settings.
Adding and removing people from a child's team
How do I invite people to join my child’s team?
Adding team members to your child’s team is quick and easy. The Team Organiser is responsible for adding team members to the child’s team.
The Team Organiser can add team members both during and after the process of registering the child and creating their account.
During the registration process, the Team Organiser will reach a step where the Team Organiser can invite people to join the child’s team. The Team Organiser will be able to invite anybody they wish – including teachers, therapists, specialists, friends and family. If the person being invited is a specialist or teacher that is already registered on Dalza and has agreed to make their details public on Dalza’s database, the Team Organiser will be able to search for their name and then ‘select’ them to receive an invitation. If the person being invited is not on our database or is a family or friend, the Team Organiser will be able to invite them by providing their email address and requesting that they be invited.
After the registration process is completed, the Team Organiser can also invite team members in various ways. The Team Organiser should log into their Dalza account and then can add team members by doing any of the following:
- clicking on the yellow “+ Make an Update” button or the yellow “+” button (if using a mobile there). And then following the simple steps from there. These staps are the same as during the registration process; OR
- accessing the “Team” section in the Child Space and clicking on the “+Invite a team member” button. And then following the simple steps from there. These staps are the same as during the registration process
When a person is invited to join a team:
- if they are not already registered with Dalza, they will receive an email from Dalza at the email address given by the Team Organiser. They can accept the invitation by clicking on the link in the email invitation and follow the registration steps from there;
- if they are already registered with Dalza, they will receive an email from Dalza at the email address given by the Team Organiser AND they will also be notified on the invitation inside their Dalza account. They can accept the invitation by clicking on the link in the email, OR by accepting the invitation inside their account on Dalza.
If you are a Team Organiser, it is important that before you send an invitation to a person that you have their consent to be invited. Even though a person may be listed on the Dalza database of specialists and teachers, you should only contact them or send them an invitation if they have agreed to be invited or contacted. Our database is only there to make it easier for you to send them invitations where they have consented.
Is a person obliged to join a child’s team ?
No, a person is not obliged to join a team or to accept an invitation. A person is also able to leave a child’s team at any time after accepting an invitation.
Can a person leave a child’s team ?
Yes, a person can leave a child’s team at any time. They can elect to do this themselves through their Dalza account, or the Team Organiser can remove them from the child’s team.
How do I remove people from my child’s team ?
Removing people from your child’s team is quick and easy. The Team Organiser can remove a person from the child’s team at any time through the following steps:
- access the “Team” section in the Child Space;
- clicking on the name of the team member you want to remove;
- the profile of the team member will appear and you should click on the red button that says “Remove from the team”;
- you will be asked to confirm the choice of removing the person from the team before they are finally removed.
How do I leave a child’s team ?
You can leave a child’s team at any time. You can do this by logging into your account on Dalza and clicking on the hello@dalza.com.
When you deregister your account on Dalza, you will automatically be removed from all teams of which you are a member.
Can more than one person be a Team Organiser on a child’s team ?
No, currently only one person can perform the role of the Team Organiser. The person that registers the child on Dalza is the Team Organiser. This person must be the parent (or legal guardian) of the child. The other parent/s or legal guardian/s can still be team members and be invited to the Child Space by the Team Organiser.
Can a person be a Team Organiser on more than one child’s team ?
Yes, a person can be the Team Organiser on more then one child’s team. If the person is the parent or legal guardian of each child and registers each child, then they will be the Team Organiser for each child.
The ability to register more than one child will be available from February 2024.
Can I change the Team Organiser of a child’s team?
It is not currently possible to change the Team Organiser. The parent (or legal guardian) that registers the child on Dalza will always be the Team Organiser.
My child’s school, teacher or therapist does not want to use Dalza, what do I do ?
Your child’s school, teachers and therapists do not need to be users of Dalza in order for you and your child to enjoy the benefits of Dalza.
We have designed Dalza so that even if your child’s school, teachers or therapists do not use Dalza, you can still use every feature and get tremendous value from using Dalza for your own support of your child.
Just for example, all the information recording, file and document storage, tracking and monitoring, and resources features can still be fully used and enjoyed by you on your own.
You can also add the other people involved in supporting your child as team members, such as the other parent, carers, family and friends. And they will also be able to use Dalza to support your child and to work as a team.
My child’s school, teacher or therapist does want to use Dalza, what do I do ?
If you would like your child’s school, teacher or therapist to use Dalza, just let us know and we will help you get them registered.
Send us an email at hello@dalza.com and we will be in touch with you and them.
But remember that your child’s school, teachers and therapists do not need to be users of Dalza in order for you and your child to enjoy the benefits of Dalza.
We have designed Dalza so that even if your child’s school, teachers or therapists do not use Dalza, you can still use every feature and get tremendous value from using Dalza for your own support of your child.
Just for example, all the information recording, file and document storage, tracking and monitoring, and resources features can still be fully used and enjoyed by you on your own.
Free trial
How does the free trial work ?
When you register your child and subscribe to use Dalza for your child, we give you a free trial period of 1 month. You can unsubscribe at any time during this 1 month period and no charges will apply.
Although we ask you for your credit card details when you register and subscribe, you will only start paying subscription fees after a 1 month trial period has finished and only if you have not unsubscribed during a 1 month period.
We will also send you reminders during the free trial period that the trial period is ending.
A person that is registered as a specialist, teacher, therapist, family, or friend is able to use Dalza for free all the time. They do not pay any charges and can deregister at any time.
Pricing and payment
What is the fee for using Dalza ?
The only person that pays a fee to use Dalza is the parent (or legal guardian) that registers the child. There is only one fee per child.
You can decide to pay on a monthly basis (a month-to month subscription) or on an annual basis (a 12 month subscription). You will get a discount if you choose an annual subscription.
IMPORTANT: Before you begin to pay, Dalza gives you a free trial period of 1 month. You can unsubscribe at any time during this 1 month period and no charges will apply. We will also send you reminders that a 1 month period is expiring.
Your subscription period will automatically renew each time it expires until you unsubscribe.
Find out more information about pricing on the Dalza website here . This also includes the details of the exact amounts you pay.
Do I pay extra for each person that I add as a team member ?
No, you do not pay any team member that you add to your Child’s team. You can also add and remove as many team members as you want and will not pay extra.
Do specialists, teachers, therapists, family, friends and other team members have to pay ?
No. The only person that pays a fee to use Dalza is the parent (or legal guardian) that registers the child. There is only one fee per child. Nobody else pays anything.
I am a school or therapist, can I get a special price for the children that I support ?
Yes, that may be possible. This will depend on factors like how many children sign up and how long they sign up for. Please contact us by email at hello@dalza.com and we will be happy to discuss this further with you.
Can I get a special price if I sign up more than one child ?
We believe that our fee is fair and reasonable. But if you have more than one child that you would like to register and cannot afford to pay the full fee for all of them, please contact us by email at hello@dalza.com and we will see how we can help.
I cannot afford the price, can I get a discount ?
We believe that our fee is fair and reasonable. But we do understand that some families can have challenging financial circumstances. If you are one of these families, please contact us by email at hello@dalza.com and we will see how we can help.
How can I change my subscription plan?
On iPhone
If you have subscribed using your Apple ID and wish to change the subscription plan, you can simply open the Dalza app on your iPhone. Then, navigate to the ‘Manage Subscription’ button. This action will open the App Store pop-up message, where you’ll have the option to choose a different subscription plan.
On Android
If you subscribed using your Google Play account and wish to change your subscription plan, you’ll need to cancel your existing subscription, wait for the subscription to expire and then you will be able to subscribe to the new plan.
On Dalza.com (Stripe)
If you have a Stripe subscription (you subscribed using Dalza.com web app), to change your subscription plan in the ‘Manage subscription’ tab of your profile, click the ‘Manage Subscription’ button. It will redirect you to the Stripe panel, where you can update the subscription.
Child information
How does Dalza handle the child’s information ?
Our highest priority is protecting the child’s information and there is nothing we take more seriously than this. We place the child at the centre of everything we do and strive to ensure we create a trustful environment for the whole team.
Not only do we comply with all applicable laws, and implement privacy by design and default in how we operate Dalza, we give the parent (Team Organiser) full control over the information that is made available on Dalza, which team members can see that information, and what access rights they have. The Team Organiser is also able to change these team members and the permissions at any time.
And Dalza never, ever sells the information to other people.
Find out more about our approach to privacy and data protection on our website here , in our Terms of Use , and also in our Privacy Notice .
Our Privacy Notice also contains detailed information about your rights relating to your child’s information.
If you have any specific questions about our approach to privacy or data protection, you can also contact us at privacy@dalza.com.
Who has access to information about the child ?
The parent that registers the child on Dalza (the Team Organiser) decides who has access to information about the child and what can be done with it. The Team Organiser takes responsibility for adding and removing team members, and setting access rights that are appropriate for them and their child.
The Team Organiser is able to set the permissions and access rights of each member of the team individually and can also set access rights and permissions for specific documents, feedback and sections of the Child Space.
The Team Organiser can also adjust and update these permissions and access rights at any time, and remove information at any time.
So the team can rest assured that the parent is happy with what has been shared and with what the team member is allowed to do in the Child Space.
NOTE: All team members always have access to the information in the “About” section of the Child Profile. But do not have access to other sections of the Child Profile where the Team Organiser has not given permission.
For more information on Dalza’s approach to Privacy and Data Protection, see our website here , our Terms of Use, and our Privacy Notice.
Does Dalza back up information ?
Yes, Dalza backs up data at least every 24 hours. This is part of our business continuity and disaster recovery strategy.
How do I get copies of information from Dalza ?
If you are the Team Organiser, when your subscription ends you can obtain a download of the data relating to the child that is in the Child Space. You can do this at any time before the subscription ends and until the end of the next calendar month, by sending a request to privacy@dalza.com before this period ends. Dalza will not be able to provide downloads or access after this period.
If you are a team member, if you lose access to a Child Space or deregister, Dalza may on request (but Dalza is not obliged to) provide you with a download of the documents and content uploaded by you, or which the Team Organiser had given you access to view. You can request these documents and content until the end of the next calendar month after your access ends, by sending a request to privacy@dalza.com. Dalza may charge you the costs incurred in providing the download (in accordance with Dalza's rate card).
You may also have various rights under the law to get access to information. Please consult our Privacy Notice for more information about this.
Permissions
How do I set and change the permissions for team members ?
The parent that registers the child on Dalza (the Team Organiser) decides and sets the permissions and access rights of each team member.
The Team Organiser is able to set the permissions and access rights of each member of the team individually and can also set access rights and permissions for specific documents, feedback and sections of the Child Space
At Dalza, we have made it easy for the Team Organiser to set and change permissions. This can be done at any time in the following ways:
The permissions for each team member can be set at any time through the following steps:
- access the “Team” section in the Child Space;
- click on the “Permissions” button next to the name of the team member you want to update;
- a screen will appear with the various permission options you can set. Adjust and set the various permission options as you wish. Remember to save your changes.
- you will be asked to confirm the choice of removing the person from the team before they are finally removed.
The permissions for individual files or documents in the “Files” section of the Child Space can be set any time by the Team Organiser through the following steps:
- when The Team Organiser uploads a file or document, the Team Organiser will be given the option to mark the file as “Sensitive”. Just tick on the “sensitive“ button and then tick next to the names of the individual team members that can have access to the file or document; OR
- when a team member uploads a file or document, the Team Organiser will first be allowed to review and accept the document or file. When reviewing or accepting the document, the Team Organiser will be given the option to mark the file as “Sensitive”. Just tick on the “Sensitive“ button and then tick next to the names of the individual team members that can have access to the file or document;
- if a file or document has already been uploaded or accepted and is displayed on the Child Space, the Team Organiser can mark the file or document as “Sensitive” at any time and choose who has access to it. If it is already marked as “Sensitive”, the Team Organiser can change who has access to the file or document, or remove the sensitivity setting completely. Just do this by clicking on the “... “ that appears next to the file or document name and then clicking on the “change” button in the menu.
The permissions for individual feedback entries in the “Feedback” section of the Child Space can be set any time by the Team Organiser through the following steps:
- when the Team Organiser uploads a new feedback entry, the Team Organiser will be given the option to mark the feedback as “Sensitive”. Just tick on the “sensitive“ button and then tick next to the names of the individual team members that can have access to the file;
- when a team member uploads a new feedback entry, the Team Organiser will first be allowed to review and accept the feedback. When reviewing or accepting the feedback, the Team Organiser will be able to mark the feedback as “Sensitive”. Just tick on the “sensitive“ button and then tick next to the names of the individual team members that can have access to the feedback;
- when a team member uploads a new feedback entry, the team member can also mark the feedback as “Sensitive” and Team Organiser will first be allowed to review and accept the feedback. When reviewing or accepting the feedback, the Team Organiser will be able to remove the “Sensitive” or change which team members can have access to the feedback;
- if feedback has already been uploaded or accepted and is displayed on the Child Space, the Team Organiser can mark the feedback as “Sensitive” at any time and choose who has access to it. If it is already marked as “Sensitive”, the Team Organiser can change who has access to the feedback, or remove the sensitivity setting completely. Just do this by clicking on the “... “ that appears next to the feedback and then clicking on the “change” button in the menu.
How do I set and change permissions for individual files or documents in the “Files” section of the Child Space ?
The permissions for individual files or documents in the “Files” section of the Child Space can be set any time by the Team Organiser through the following steps:
- when The Team Organiser uploads a file or document, the Team Organiser will be given the option to mark the file as “Sensitive”. Just tick on the “sensitive“ button and then tick next to the names of the individual team members that can have access to the file or document;
- when a team member uploads a file or document, the Team Organiser will first be allowed to review and accept the document or file. When reviewing or accepting the document, the Team Organiser will be given the option to mark the file as “Sensitive”. Just tick on the “sensitive“ button and then tick next to the names of the individual team members that can have access to the file or document;
- if a file or document has already been uploaded or accepted and is displayed on the Child Space, the Team Organiser can mark the file or document as “Sensitive” at any time and choose who has access to it. If it is already marked as “Sensitive”, the Team Organiser can change who has access to the file or document, or remove the sensitivity setting completely. Just do this by clicking on the “... “ that appears next to the file or document name and then clicking on the “change” button in the menu.
How do I set and change permissions for individual feedback entries in the “Feedback” section of the Child Space ?
The permissions for individual feedback entries in the “Feedback” section of the Child Space can be set any time by the Team Organiser through the following steps:
- when the Team Organiser uploads a new feedback entry, the Team Organiser will be given the option to mark the feedback as “Sensitive”. Just tick on the “sensitive“ button and then tick next to the names of the individual team members that can have access to the file;
- when a team member uploads a new feedback entry, the Team Organiser will first be allowed to review and accept the feedback. When reviewing or accepting the feedback, the Team Organiser will be able to mark the feedback as “Sensitive”. Just tick on the “sensitive“ button and then tick next to the names of the individual team members that can have access to the feedback; OR
- when a team member uploads a new feedback entry, the team member can also mark the feedback as “Sensitive” and Team Organiser will first be allowed to review and accept the feedback. When reviewing or accepting the feedback, the Team Organiser will be able to remove the “Sensitive” or change which team members can have access to the feedback;
- if feedback has already been uploaded or accepted and is displayed on the Child Space, the Team Organiser can mark the feedback as “Sensitive” at any time and choose who has access to it. If it is already marked as “Sensitive”, the Team Organiser can change who has access to the feedback, or remove the sensitivity setting completely. Just do this by clicking on the “... “ that appears next to the feedback and then clicking on the “change” button in the menu.
I am a team member, how do I change my permissions or the permissions of other team members ?
Only the person that registers the child on Dalza (the Team Organiser) decides and sets the permissions and access rights of each team member. If you are a team member and would like your permissions changed, you should contact the team organiser and request this. Also, if you would like the permissions of another team member changed, you should contact the team organiser and request this.
Responsibilities of team members
If I am a team member, do I still need to comply with legal or ethical or professional obligations ?
If a parent or legal guardian (Team Organiser) has invited you to be a team member, that means the Team Organiser has consented to you accessing and sharing information relating to the child, within the permissions granted to you by the Team Organiser. However, in doing so you must still comply with your professional, ethical and regulatory obligations.
Your use of Dalza does not change your duties under the law and you must still comply with your legal, ethical and other professional obligations when using Dalza.
If I am a team member employed by or representing an organisation, do I need their consent ?
If you are using Dalza in your capacity or role as an employee or representative of an organisation (such as, for example, a school or therapy centre), you must ensure that you have the consent of the organisation.
Passwords
How do I change my password?
You can change your password in the following ways:
- after you log in to Dalza using your current password, you can change your password in your account settings;
- at the log-in screen, enter your registered email address and then click on “Forgot password”. You will then be sent a link to your email address to set a new password.
What if I forget my password ?
If you forget your password, you can set a new password. To do this, you should go to the log-in screen, enter your registered email address and then click on “Forgot password”. You will then be sent a link to your email address to set a new password.
What if somebody else has my password or knows my password ?
You must also immediately change your password to a new strong password.
You must also immediately inform us if somebody else has your password or knows your password. You must do this even if you only suspect or are not sure that this is the case. You must inform us by sending an email to mailto: and also privacy@dalza.com.
Can I share my password ?
No. Your password must be kept secret at all times and you must ensure that you do not give your password to anybody.
Dalza will also never ask you for your password in an email, by SMS, by telephone
Support
How do I request technical support ?
If you have a technical problem or another query, you can send your request by email to help@dalza.com or submit a request for support through the "Ask Dalza" feature.
However, we suggest that you first check these FAQs to see if your question has already been answered. This may help save you time and avoid delays in resolving your query.
What are the support hours ?
Support is available between 09.00 to 17.00 (Central European Time) on Monday to Friday, except public holidays. Dalza will provide an initial response within 2 working days, and will aim to provide a substantive response within 3 working days.
When will my request for support be resolved ?
Dalza will provide an initial response within 2 working days, and will aim to provide a substantive response within 3 working days.
We suggest that you also check these FAQs to see if your question has already been answered. This may help save you time and avoid delays in resolving your query.
Dalza will prioritise critical problems, which means your support ticket could be delayed.
Critical problems are defects or errors which materially limit or negatively impact the functionality or use of the platform. Dalza may choose to fix technical problems as part of scheduled or unscheduled maintenance or in future updates of the platform.
Ending my subscription
How do I remove my name from Dalza’s public list of specialists and teachers?
You can do this at any time by logging in to your account in Dalza and then changing this in your account settings.
Remember that we will never add you to our public list of specialists and teachers unless you expressly agree to this first - either when you registered or if you elect to do this through your account settings.
How do I end my subscription ?
We will be very sad to see you go, but if you have a subscription, you can end the subscription in the following ways:
- During the free trial period, by notifying us before the expiry of the free trial period. You can end your subscription in your account settings, or by sending an email to help@dalza.com
- If you have a monthly subscription, you may unsubscribe at any time on 1 month’s notice. Your subscription will end on the expiry of the last day of the next full calendar month after notice is given. You must notify us by either ending your subscription in your user profile after you log-in to Dalza , or by sending an email to help@dalza.com;
- If you have an annual subscription, you may unsubscribe at any time by giving us at least 1 months ’notice prior to the expiry of the current annual period. Your subscription will then finish at the end of the current annual period. You must notify us by either ending your subscription in your account settings, or by sending an email to help@dalza.com
Your subscription period will automatically renew each time it expires until you unsubscribe as set out above.
How do I end my registration ?
If you are registered as a specialist, teacher, family or friend, you can deregister from this role at any time. You can deregister in your account settings, or by sending an email to hello@dalza.com. We will be sad to see you go.
How do I get access to information after my subscription or registration ends ?
If you are the Team Organiser, when your subscription ends you can obtain a download of the data relating to the child that is in the Child Space. You can do this at any time before the subscription ends and until the end of the next calendar month, by sending a request to privacy@dalza.com before this period ends. Dalza will not be able to provide downloads or access after this period.
If you are a team member, if you lose access to a Child Space or deregister, Dalza may on request (but Dalza is not obliged to) provide you with a download of the documents and content uploaded by you. You can request these documents and content until the end of the next calendar month after your access ends, by sending a request to privacy@dalza.com. Dalza may charge you the costs incurred in providing the download (in accordance with Dalza's rate card).
You may also have various rights under the law to get access to information. Please consult our Privacy Notice for more information about this.
Deleting my account and associated data
How do I delete my account?
You can request account deletion in three ways:
- Logging into the Daalza app and clicking Request delete account in My Profile view
- Logging into the Dalza website and clicking Request delete account in My Profile view
- Contacting us on any of these email addresses: help@dalza.com or privacy@dalza.com
Please be advised that if you’re a TeamOrganiser and you have one or more active subscriptions created for your children, you need to cancel thise using the method that was used when creating them. You can find the instructions for this below:
How to cancel my subscription for the selected child:
On Android
If you subscribed using your Google Play account and wish to cancel a subscription, you can do it in two ways:
- Through the Dalza app:
- open and log into the Dalza app on your mobile. Then, navigate to the Manage Subscription tab in your profile and click the Manage Subscription button for the selected child. This action will open the Google Play pop-up message, where you'll have the option to cancel the subscription.
- Through Google Play subscriptions:
• go to Subscriptions in Google Play
• select the subscription you want to cancel
• tap Cancel subscription
• follow the instructions
On iOS
If you subscribed using your Apple ID and wish to cancel a subscription, you can do it in two ways:
- Through the Dalza app:
- open and log into the Dalza app on your iOS device. Then, navigate to the Manage Subscription tab in your profile and click the Manage Subscription button for the selected child. This action will open the App Store pop-up message, where you'll have the option to cancel the subscription.
- Through App Store subscriptions:
• open the Settings app
• tap your name
• tap Subscriptions
• tap the subscription
• tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.
On Dalza.com
If you subscribed using the Dalza.com website and wish to cancel a subscription, you can do it in three ways:
- Through Dalza.com:
- log into dalza.com and then, navigate to the Manage Subscription tab in your user profile and click the Manage Subscription button for the selected child. This action will open a page where you'll have the option to cancel the subscription.
- Through the Dalza app:
- Open and log into the Dalza app on your Android device or iOS device. Then, navigate to the Manage Subscription tab in your profile and click the Manage Subscription button for the selected child. This action will open a page where you'll have the option to cancel the subscription.
- Contacting us on email address:
Contact help@dalza.com or privacy@dalza.com and we will cancel the subscription for you.
How does my data get deleted after I delete my account?
Please see our Privacy Notice for full details of how we treat your data after your account is deleted.
What types of data are deleted, or kept, and what are the retention periods?
The full details of all the data types we delete and keep and also the retention periods, can be found in our Privacy Notice.
How can I request that my data be deleted?
You can request that your data is deleted by sending an email to privacy@dalza.com
Can’t find what you’re looking for? Send us your question
Acknowledgements
Dalza would like to thank Reframing Autism ( www.reframingautism.org.au ) for permission to adapt sections of their downloadable “Template for your child’s new teacher” for use in the Child Profile feature of Dalza.
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